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Industries

Wherever money is owed, there's a better way to ask.

One platform, tuned per industry — contact rules, tone, payment options and compliance settings configured for how your customers actually live.

Construction & trades

The problem. Subcontractor invoices, retention disputes and progress-claim disagreements that stall cashflow for months.

Our approach. Construction-specific recovery with SOPA-aware escalation paths, document-transparent demands and legal referral where needed.

Audit-ready account histories, exportable in minutes

Professional services

The problem. Unpaid fee invoices from clients who dispute scope, delay payment for leverage, or simply go quiet.

Our approach. Respectful but firm commercial recovery that preserves referral networks while getting invoices paid.

84% of accounts resolved without formal legal escalation

Transport & logistics

The problem. High-volume freight invoices with short payment windows and debtors who will simply use the next carrier.

Our approach. Automation-heavy strategies that keep humans for the conversations that need them, driving cost-to-collect down every quarter.

Cost-to-collect trending down as automation share rises

Property & strata

The problem. Levy arrears among owners you'll meet at the next AGM. Awkward is an understatement.

Our approach. Respectful, document-transparent recovery that keeps the body corporate solvent and the community civil.

Transparent itemisation cuts disputes at the source

Legal & accounting

The problem. Fee arrears from clients who have the means to pay but exploit professional relationships to delay.

Our approach. Firm, professional recovery that preserves the client relationship where possible and documents the escalation trail where not.

Retention-safe collections, full correspondence audit trail

Healthcare & medical

The problem. Unpaid specialist invoices, gap-fee arrears and inter-practice billing disputes.

Our approach. Professional, empathetic recovery that protects the practice's reputation while recovering what is owed.

Hardship holds applied instantly, 100% SLA adherence

SME trade credit

The problem. Single overdue accounts or small books that are too small for traditional agencies and too large to write off.

Our approach. Self-serve placement, no minimums, fixed-rate tiers for smaller debts — professional recovery at SME scale.

Collections designed to leave the relationship intact

SME & trades

The problem. Unpaid invoices, no time to chase them, and agencies that won't take small books seriously.

Our approach. Place a single invoice in minutes. Fixed-fee tiers, plain-English updates, and money in trust — not in limbo.

Single-account placement, live in minutes

Recovia collections team at their Sydney office, on calls with debtors and clients across sectors.

One team, every sector

Trained per industry, on the ground in Sydney,
answering to the same platform and the same standards.

Illustrative engagement

Loopline · Buy-now-pay-later

A 90-day challenger that ended a five-year agency contract.

Loopline split 12,000 delinquent accounts evenly between their incumbent agency and Recovia Resolve, holding placement criteria identical. After 90 days: 31% higher liquidation, a 64% drop in collections-related complaints, and a customer-effort score their CX team didn't believe until they re-ran it.

Talk to our team
+0%liquidation vs incumbent
−0%collections complaints
0 daysfrom first placement to decision

Your industry has its own rules. So do we.

Talk to us about how contact strategies, tone and compliance settings adapt to your sector.