NSW · NSW Fair Trading
Debt collection in Sydney.
Recovia is headquartered in Sydney, on Martin Place, and every one of our collectors is trained on the NSW consumer-credit landscape. We recover debts across Greater Sydney — from CBD SMEs through Western Sydney tradespeople to the Northern Beaches — under the ACCC/ASIC Debt Collection Guideline and NSW-specific consumer law.
Population
5.4 million
Regulator
NSW Fair Trading
Small-claims cap
$40,000
Small-claims court
NSW Civil and Administrative Tribunal (NCAT)
Local knowledge
What’s different when we recover a debt in Sydney.
Consumer claims under $10,000 are heard in NCAT's Consumer and Commercial Division; larger commercial matters route to the Local Court of NSW.
Every Recovia collector is trained on the ACCC/ASIC Debt Collection Guideline as the national floor and on NSW Fair Trading’s specific complaint-handling expectations as the local ceiling. Neither the debtor nor the creditor gets a national-average response — they get one tuned for New South Wales.
In-person meetings available at our Sydney CBD office by appointment
NSW Fair Trading complaints acknowledged and responded to within 5 business days
Deep familiarity with NCAT small-claims process for consumer matters
Local Court of NSW filing for commercial matters over $10,000
Every Sydney suburb
We cover all of Greater Sydney — find your area.
Also serving
Recovia covers every capital — not just Sydney.
Ready to recover more in Sydney?
Talk to us about your NSW portfolio — no lock-in, honest commission, and a Sydney head office you can actually reach.